Return/Refund and Shipping Policy

Customers may cancel or terminate any order or contract upon thirty days written notice unless otherwise specified in customers contract. Applicable refunds, if any, shall be processed promptly by GuardMetrics within seven days of such a refund being requested and confirmed upon customers return of GuardMetrics hardware, if applicable. Shipping and handling rates are determined by weight and package destination on a per shipment basis in part according to rates charged by USPS, FedEx, or UPS plus a handling fee charged by GuardMetrics.