Guard Tour System
Exceptional, easy and affordable.
Guard tour systems are too often developed by overseas software companies with little or no American guard tour system experience. These overseas companies don’t make their guard tour system easy to use, either.
The GuardMetrics security guard tour system, on the other hand, has been developed and is is continually enhanced by security guard business experts, with decades of end-user security officer tour and patrol experience, right here in the USA.
The best guard tour system security software for your business should be based on the unique complexities specific to American security and to security officer management. We say our guard tour system is continually enhanced by security officer tour system experts because we have added dozens of features over the years based on the excellent suggestions of our valued customers.
Guard tour systems share largely the same core functionalities. But with an offline mode, and an average uptime in excess of 99.99%, the GuardMetrics security officer tour system is far more reliable than most guard tour software apps. These common features enable you to monitor your officers’ positions and receive data from them to report back to your clients.
This guard tour system pulls ahead, particularly considering its affordable price-point, through:
- Native security guard tour app for iPhone and Android
- Guard tour device and patrol phone options
- Reports branded to YOUR security guard company
- Offline guard tour and patrol mode
- All app submissions time-stamped and geo-tagged
- Customizable report types
- Real-time situational awareness for security officers and management
- Real-time GPS map photos with every guard tour system activity or scan submission
- An efficient Neighborhood Watch App add-on
- Security Officer Dispatch add-on
- Tour system visitor management functions
- Ability to attach numerous relevant pics to all report types
- Timekeeping for payroll and billing comparison
- Numerous reporting options for your clients, including,
- Real-time Incident Reports
- Daily Activity Report emails
- Real-time Shift Reports
- Incident Report emails by specific Incident Type
- Their own database of all relevant reports, branded to your guard agency
- Easy to use and MUCH more…
Once again, the development of the GuardMetrics security guard tour system was/is based on making the tasks that your security service needs accomplished as simple as possible for you and your officers. iPhones, Google Phones, Windows Phones, Android phones and mobile smart-devices automatically send alerts to your/ supervisory mobile phones, and push real-time information to a “Management (administrator) Portal”, accessible from anywhere in the world.
And getting the reports to your clients with the GuardMetrics security guard tour system has never been easier for you or them! The GuardMetrics “Client Portal” is your client’s own REPORTS DATABASE. It is far superior to email and extremely easy to use. The Client Portal is branded to YOUR security officer business and list’s that clients site as well. Here, the guard tour system stores all of that client’s reports, which are searchable, filterable, printable and/ or emailable. With the simple report filters at their disposal, this aspect of your security guard tour system enables any administrator with permission at that client site to run a report using exactly the parameters they wish, to view the data, or to save the branded report and email it elsewhere. We even include a simple one-page user manual for your clients as well! As your client’s security officer service of choice, you decide if the security guard reports feed directly into their Client Portal in real-time, or if you prefer to do a simple and swift approval each morning before reports feed into all corresponding Client Portals.
Real-time data and branded patrol and tour reports are at your fingertips with GuardMetrics’ security officer tour system.
Guard tour systems are NOT all alike, and when guard tour software and apps try to achieve the capabilities of the GuardMetrics security officer tour system, they quickly price themselves outside what is cost effective; many times because they have little or no experience with the security officer industry profit margins.
Just as not nearly all advantages of this security guard tour system were bullet-pointed above, we won’t go into how critical each has proven to be over the years either. One function, however, requires further consideration: Offline guard tour system capabilities. What this means, simply, is that your security officers can login—and/or clock-in, if you wish to utilize the built-in timekeeping functions or scheduling integrations—and go to work, performing any and all scans and Activities, with no cell-phone signal or Wi-Fi connection! The offline function allows your security officers to enter their security scans and activity reports, adding as many as four pictures if needed, at the speed of the device (so, FAST!) through their guard tour app. The guard tour app then uploads the data securely to the cloud and to the management end of your security officer tour system, as soon as that officer steps back in range of a cell-signal.
Now, if the guard tour takes your security officer off-line, through the hospital basement, through an abandoned high-rise, or if they are working on the pipelines or oil fields, they can collect the data you need, uninterrupted, and your guard tour system receives all the data, even when they were out of range of a signal when they used their guard tour app!
And how about SCHEDULED Tours? While not required with the GuardMetrics system–DAR and other reports can go to your customers through regular scans and Activity submissions–scheduling tours and patrols is an option. The GuardMetrics guard tour system makes scheduling tours easy, and will send a variety of alerts to management if the tours and patrols are not completed accordingly.
We Provide You Real Security In Real Time
Security guard tour system capabilities have come a long way, leaving the old “pipes”, “wands” and keys-system guard tour technology behind. The GuardMetrics security guard tour system tracks your officer’s tours and patrols in real-time by means of checkpoint tag scanning and GPS triangulation. This kind of situational awareness allows you to provide real security in real-time. Armed with your officer’s locations–both in real-time and stored within the guard tour system for later viewing–you are able to provide your clients with quick answers, and even dispatch your closest mobile officers to a security incident. With GuardMetrics, you can now give your clients true peace of mind by showing them that your officers are delivering excellent service. The GuardMetrics security guard tour system is easy and affordable, yet comprehensive; including a guard tour tracking and mobile reporting app. It even includes a couple benefits not available in other guard tour systems.
The best security guard tour systems include many of the same features:
An Android guard tour app, as well as an iPhone guard tour app, guard tour and patrol GPS tracking, mobile Daily Activity Report/ DAR, Incident Report and Visitor reporting with embedded photos and videos, post order management, timestamps and geo-tags, checkpoint scanning, exception alerts, etc., and the GuardMetrics guard tour system is no exception.
But where this tour system breaks ahead of the pack is with special features like a real-time management “Dashboard” where you can view scans, activities and Incidents at a glance, facility access management, visitor management, task management (to keep track of the everyday operational issues that often fall through the cracks otherwise, sometimes costing you business), guard contract bid-pricing software, and the electronic neighborhood watch app. We have never seen this combination of additional benefits in any other security guard tour system, and certainly nowhere close to this price-point!
GuardMetrics offers peace of mind to your officers as well. With a user manual icon, innovative task management technology, checkpoint instructions, and mobile post order access, you can keep expectations clear and instructions right at your officer’s fingertips. This mobile security guard tour system geo-tags and time-stamps all events, from checkpoint scans to DARs (Daily Activity Reports) to Incident Reports. You will even have a satellite photo attached to each event submitted. GuardMetrics tour tracking app allows you to easily see what is happening with your security officers in the field, and communicate with them accordingly, 24 x 7.
Guard tour checkpoints
Guard tour checkpoints–NFC/ RFID or QR Code–are created and swiftly deployed according to your client’s needs, and QR Codes are created and sent to you at NO CHARGE! This guard tour system allows you to easily attach instructions to any checkpoint to make expectations clear for your security officers. These instructions can be specific and short-term like, “There was an attempted vehicle theft on Saturday the 12th of May. Double sweeps this week”, when the officer scans the “back-lot” checkpoint, or, the instructions can be long-term like, “Make certain your location services are activated on your mobile device” when the officer scans the “Clock-in” checkpoint. The guard tour system even allows you to easily set an “exception alert” on any scan point, whether it be to notify you that a guard has not clocked-in on time, or a specific point–like a swimming pool gate–was not checked/ scanned when it was supposed to be.
This security guard tour system allows your officers to clock-in and clock-out by simply scanning a corresponding checkpoint when they arrive at and leave a site. From there you can run a “Timekeeping Report” to check against scheduling, payroll and billing. You can run a report to find how many total hours were logged for a particular site and time period, or you can simply see how many hours a guard put in last week.
You set various permission levels in the guard tour system, from full access, to “site-lock”. Site-lock simply means that, from the time an officer scans their first checkpoint, all mobile checkpoint scanning, reporting & post orders will be “locked” to that site until they are directed to go to a different site; that is to say that they will not see a drop-down menu of your client list to choose from.
To Sum It Up
With our expert set-up, training and support–performed by specialists with decades in the guard tour and software industries–you can deploy GuardMetrics security guard tour system software quickly, easily, and affordably, and bring to the table the kind of high-tech security team that is in demand from today’s clientele.
In a nutshell:
- Guard tour systems must be reliable and REAL-TIME
- A good guard tour system must also be simple to use and easy to deploy
- Your security officer tour system should set you above your competition
- The GuardMetrics guard tour system is branded to your security guard agency
- A security guard tour system should save you time and money
- The best security guard tour systems must also be cost-effective
- The GuardMetrics security guard tour system is all of this, and more…